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Sometimes certain products are not immediately available - but that doesn't mean you have to do without them! With our backorder system, you can still order items and we will ensure that they reach you as quickly as possible. Here you can find out everything you need to know about backorders, delivery times and our terms and conditions.
A backorder product is an item that is currently not in stock but is being reordered for you. As soon as the product is available from our supplier, we ship it directly to you.
✅ Advantage for you:
You secure the desired item without having to search for alternatives for a long time.
We provide an estimated delivery time for each backorder product. This is usually between 7 and 30 working days, but can vary depending on the supplier. In exceptional cases, delays may occur.
As backorder products are ordered especially for you, special cancellation conditions apply:
Cancellation only possible within 48 hours of receipt of order.After 48 hours, the order will be forwarded to the supplier and can no longer be canceled.If the delivery is unexpectedly delayed (longer than 30 days), you can request a refund or alternative.
Please note that backorder products are excluded from the right of withdrawal as they are reordered individually for you. A return is only possible in the following cases:
✔ The product has arrived defective or damaged.
✔ You have received an incorrect product.